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Privacy Policy and Cookies

Privacy Policy

What is this Privacy Policy for?

This privacy policy is for clients, suppliers and other individuals (referred to as ‘you’ or ‘your’) and outlines how Smart Ecology Ltd (referred to as ‘we’, ‘us’ or ‘our’) collects, uses, stores and protects your personal information.

What information do we collect?

We only collect data to enable us to fulfil our contract with you. Examples of data we collect include your name, address, phone numbers, job title and email address.

Why do we collect this information?

We collect data to enable us to fulfil our contract with you, for project management and administrative purposes. The lawful basis for this data collection is defined as ‘contractual’ under the General Data Protection Regulations.

How do we store and protect your information?

Smart Ecology Ltd will be what’s known as the ‘Controller’ of the personal data you provide to us. The information we collect is stored on our internal systems which are protected with security features. The information will not be shared outside of Smart Ecology Ltd.

How long will we hold your data?

We will retain personal details provided to us via our online forms, telephone or email for up to 10 years. We retain personal details and project files for this long as it is often necessary to refer back to projects.

Additionally, we store details of sub-contractors who have worked for us, or have expressed an interest in working with us, and have shared their personal details with us, for up to 10 years.

Your rights

The General Data Protection Regulation provides the following rights for individuals:

Right to be informed

This privacy policy outlines how we use your data and fulfils this right.

Right of access

You have the right to access what information we hold about you, to do so please contact us using our contact details below.

Right of rectification

If we hold incorrect information about you we will update it, please inform us using the contact details below.

Right of erasure

You have the right to ask us to erase your personal data, to do so please contact us using the contact details below.

Right of data portability

If you would like a copy of the data we hold about you for your own purposes, please contact us using the contact details below and we will supply this to you.

Complaints

You have the right to file a complaint about how we handle your data with the Information Commissioner’s Office at https://ico.org.uk/concerns

Contacts

If you have any queries regarding this privacy policy or personal data held by Smart Ecology Ltd. please contact us on 01453 807118 or at info@smartecology.co.uk

Website and Cookies

Use of cookies

This website uses tracking software to monitor its visitors to better understand how they use it. This software is provided by Google Analytics which uses cookies to track visitor usage. The software will save a cookie to your computer’s hard drive in order to track and monitor your engagement and usage of the website, but will not store, save or collect personal information. You can read Google’s privacy policy here for further information http://www.google.com/privacy.html.

Contact and communication

Users contacting this website and/or its owners do so at their own discretion and provide any such personal details requested at their own risk. Your personal information is kept private and stored securely. Every effort has been made to ensure a safe and secure form to email submission process but advise users using such form to email processes that they do so at their own risk.

External links

Although this website only aims to include quality, safe and relevant external links, users are advised to adopt a policy of caution before clicking any external web links mentioned throughout this website.

The owners of this website cannot guarantee or verify the contents of any externally linked website despite their best efforts. Users should therefore note that they click on external links at their own risk and this website and its owners cannot be held liable for any damages or implications caused by visiting any external links mentioned.